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# Create a private ticket using the form in the {{At|#|general-support|https://discord.com/channels/}} channel, or use {{At|#|community-help|https://discord.com/channels/}} for public server inquiries. | # Create a private ticket using the form in the {{At|#|general-support|https://discord.com/channels/}} channel, or use {{At|#|community-help|https://discord.com/channels/}} for public server inquiries. | ||
=== In-game === | |||
For urgent assistance while in-game, you can use the {{CMD|helpop [reason]}} command. Please note that this command alerts all of staff, is publicly visible, and is typically reserved for emergency use. For inquiries, please wait for online staff to become available, or use another method. | |||
=== Email === | === Email === |