Contact us: Difference between revisions

Have a comment? Let us know!
(Created page with "{{Logo|335px}} {{Home/Navigation}} == Hey! Let's have a chat. == {{SITENAME}} aims to provide a fun, safe, and inclusive place for everyone to play! While we strive to make our network as polished and worry-free as possible, we understand the occasional need to report issues or seek assistance. Here are some of the ways you can reach out to us for comment! Regardless of the method you choose, please remember to be patient! {{SITENAME}} is a network of volunteers; insta...")
 
m (Mausterio moved page Contact us to Contact us)
(No difference)

Revision as of 13:45, 13 June 2024

Hey! Let's have a chat.

WoopMC aims to provide a fun, safe, and inclusive place for everyone to play! While we strive to make our network as polished and worry-free as possible, we understand the occasional need to report issues or seek assistance. Here are some of the ways you can reach out to us for comment!

Regardless of the method you choose, please remember to be patient! WoopMC is a network of volunteers; instant responses are not guaranteed.

Discord

For quick responses from our Staff team, you can create a ticket from within our Discord server.

  1. Create an account or log into Discord.
  2. Join our Discord server using this link: https://discord.gg/QYDSunbGNP
  3. Verify and link your Minecraft account with the server.
  4. Create a private ticket using the form in the #general-support channel, or use #community-help for public server inquiries.

In-game

For urgent assistance while in-game, you can use the /helpop [reason] command. Please note that this command alerts all of staff, is publicly visible, and is typically reserved for emergency use. For inquiries, please wait for online staff to become available, or use another method.

Email

For confidential or important matters, you can email WoopMC's support address. This address is only monitored by the server founder and is checked on a daily basis. Remember to be as detailed as possible within your email.

Click to show email address